A Home Away From Home
We know that it can be a stressful experience to have to leave your pet when you have to travel without them. This goes doubly if they are feeling unwell or are recovering from a surgery or medical procedure. At Mountainaire Animal Clinic, our veterinary team is happy to be able to put your mind at ease.
We provide complete general boarding services for all of our patients, and medical boarding services for pets with conditions standard boarding centers may not be equipped to accommodate.
Boarding: A Typical Day
Dogs
Each morning, the dogs venture outside to our outdoor run for fresh air before breakfast. While they are outside, their kennels are cleaned, disinfected, and stocked with fresh linens.
Depending on their physical capacity and ability, we walk the dogs who stay with us on a regular schedule.
Your dog will also have supervision throughout their entire stay with us – both during walks and while they rest. In the evening, dinner is served, and then we have one last walk before bedtime.
Cats
Your cat will be fed according to your specifications and their requirements, to ensure their routine is the same as it is at home.
We provide daily one-on-one interaction with kitties (if they want it!) including play, snuggles, and pets. Litter boxes are checked, cleaned and disinfected periodically throughout the day.
Additionally, we refresh linens and clean your kitty's room daily. Our cat boarding area is separated from the dog area to ensure your kitty feels relaxed and safe while they stay with us.
Exotic Pets
The boarding procedures for our exotic companion boarders will depend on a number of factors.
First and foremost, we will consult closely with you to understand your companion's normal at-home environment, including the temperature and size of their enclosure, their feeding times and their comfort with socialization.
Depending on your exotic companion's size, temperament and needs, our veterinary team will provide them with a care schedule as close to their regular routine as possible, including feeding times, socialization and more.
Your exotic pet's schedule will be be customized for their comfort and needs while they stay with us.
Medical Boarding
If your pet is in need of medical boarding, they will be supervised by our expert veterinarians and nurses, who will administer medications and watch over them closely.
Any required medications will be administered to your pet on the same schedule they are used to at home.
FAQs About Pet Boarding
At Mountainaire Animal Clinic we are serious about loving animals. Our whole team gives our boarders the attention and care they need and deserve while they are staying in our boarding facility.
Read our FAQs for answers to our most frequently asked questions about pet boarding atour veterinary clinic.
If you have further questions about boarding, please feel free to contact us!
- What accommodations and amenities do you have?
We've got everything your pet needs for a fun, recuperative and safe stay, including the following accommodations and amenities:
- Grooming services provided by Phoenix Grooming LLC
- Daily walks
- 24/7 monitoring
- Outdoor play area
- Climate-controlled kennels
- Comfy, cozy beds for each guest
- Clean towels, blankets, and bowls
- Individual space for each pet
- Separate boarding area for cats
- Ample daily playtime with staff
- Special diet accommodations
- Is there a limit to the number of pets I can board at a time?
We have a spacious facility that is designed to accommodate several animals from one client at once as long as you are able to give us enough notice.
Depending on the circumstances, we may be able to board family members (canine/canin, feline/feline, or same-species exotics) together.
- How much does pet boarding cost?
The fees for your pet's boarding will vary based on the duration of their stay with us, their size, their care requirements and any special medical issues your companion may have.
That being said, our pricing is affordable and competitive and we will be happy to welcome you to contact us for a quote.
- What time should I drop off and pick up my pet?
All pets must be dropped off or picked up during regular office hours. Reservations are recommended, especially for holidays and summer weekends.
During these times, we recommend that you call 2-3 weeks in advance to increase the chance that a spot will be available.
- What should I pack for my pet?
Food: We do provide food for pets that stay with us. However, feel free to bring enough of your pet's usual food to last the duration of their stay with us.
We provide food for pets staying with us. However, please feel free to bring enough of your pet's regular food to last the duration of the stay.
Medication: If your pet takes any medication, bring it along for our staff to administer.
Toys: If your pet has a special toy or two, bring them along.
- What if my pet needs to take medication?
We will be glad to administer your pet's medications while they are with us.
- Can I get updates about my pet during their stay?
Absolutely! Feel free to call us at any time during your pet's stay with us. If there is any issue, We will get in touch with you through the emergency contact information you provided.
- How should I prepare for my pet's stay?
Each animal is different. To prepare for your pet's stay with us, we'll take the following steps to ensure that we can meet their unique needs.
Step 1: Contact us to get started
Call us to book, and to discuss details about your pet and your boarding needs. A member of our team will be happy to coordinate your booking.
Please note that, due to the nature of our accommodations, we do not accept unaltered dogs. Pets must be up to date with all vaccinations and free of fleas and ticks to stay at our facility.
Step 2: Book a trial stay
We want to be sure that we will be a good fit for your pet before they have an extended stay with us.
Because of this, we encourage clients to book a short trial stay for your pet so that we can assess their temperament and ensure they will be a good fit for a stay with us.
Step 3: Set your pet up for success
On the day you drop your pet off with us, there are a few steps you can take to help reduce any stress your pet may feel.
Spend some extra time with your pet beforehand, and make sure they get some vigorous exercise so that they are feeling calm. When you arrive at our facility, stay calm, cheerful and confident during the separation.
- What do you feed animals that don't have their own food?
For pets that are not on a special diet, we can provide high-quality pet food that is appropriate for the size and breed of your pet. An additional fee may apply.